Tampa Bay Roofing ("we", "us", "our") operates an SMS-based customer service and appointment scheduling program (the "Program"). This Privacy Policy describes what information we collect through the Program and how we use and protect it.
When you contact us by text message, we collect: your name (if you provide it), your mobile phone number, the content of your messages, and, if you book an appointment, the appointment details you provide (such as the service address and preferred time).
We use this information for one purpose only: to respond to your inquiry, answer your questions, and schedule the appointment you requested with us. Conversation history is retained temporarily to maintain context within your conversation and is automatically deleted after a period of inactivity.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be processed by the service providers strictly necessary to operate the Program (such as our messaging and scheduling platforms), acting on our behalf and bound by confidentiality; it is never sold, rented, or shared for their own marketing use.
You may opt out of the Program at any time by replying STOP to any message. Reply HELP for assistance. Message frequency varies. Message and data rates may apply.
If you have questions about this Privacy Policy, contact us at silksan2012@gmail.com.